Warranty Policy

Website: https://www.outboardmotorsforsale.ca/
Last Updated: October 16, 2026

At OutboardMotorsForSale.ca, we want our customers to understand the warranty coverage that may apply to their outboard motor purchase. This Warranty Policy explains how warranty coverage is communicated, what customers should do if a product develops a problem, and how to request warranty assistance.

Warranty coverage varies by product, manufacturer, condition, and purchase agreement. Please review the warranty information provided with your specific product before completing your purchase.

1. Warranty Coverage

Warranty coverage, where offered, will be specified in the relevant product listing, written quotation, warranty documentation, or purchase agreement.

Depending on the product, coverage may be provided by the manufacturer, the seller, or another identified warranty provider.

The applicable warranty documentation will explain the coverage period, eligible defects, exclusions, claim procedure, and available remedies.

Nothing in this policy limits any consumer rights or legal guarantees that cannot lawfully be excluded under applicable law.

2. Warranty for New Outboard Motors

New outboard motors may be eligible for a manufacturer’s warranty, subject to the manufacturer’s terms and conditions.

Warranty availability and duration may vary depending on the brand, model, country of sale, purchase date, registration requirements, and other eligibility conditions.

Before purchasing a new outboard motor, customers should confirm:

  • The applicable manufacturer’s warranty period.
  • Whether warranty registration is required.
  • Which components and defects are covered.
  • Whether installation must be completed by an authorized or qualified technician.
  • Whether warranty service is available in the customer’s location.
  • Whether labour, transportation, diagnostic costs, or replacement parts are covered.

Manufacturer warranties are subject to the documentation and conditions applicable to the specific motor.

3. Warranty for Used Outboard Motors

Used outboard motors may be sold with a limited seller warranty, a manufacturer warranty that remains valid, or no additional commercial warranty, depending on the specific product and the terms confirmed at purchase.

The applicable listing or written purchase agreement should clearly identify any warranty offered for a used motor.

Customers should review the motor’s stated condition, model year, operating hours where available, included accessories, and any disclosed limitations before placing an order.

If a used outboard motor includes a seller warranty, the applicable documentation will specify the duration, covered components, exclusions, and claim procedure.

The absence of an additional commercial warranty does not remove any statutory rights or remedies that may apply under applicable law.

4. What May Be Covered

Depending on the specific warranty, eligible issues may include certain manufacturing defects or mechanical failures occurring during the applicable coverage period.

Coverage is determined by the terms of the relevant warranty and any applicable legal requirements.

Customers should not assume that every component, repair, or failure is covered. Please contact our team to confirm coverage for your specific motor.

5. What May Not Be Covered

Unless the applicable warranty or law provides otherwise, warranty coverage may exclude problems resulting from:

  • Normal wear and tear.
  • Improper installation, rigging, or commissioning.
  • Incorrect operation or failure to follow manufacturer instructions.
  • Inadequate maintenance or improper storage.
  • Use of unsuitable fuel, lubricants, or other fluids.
  • Accidents, collisions, overheating, corrosion, or water intrusion.
  • Unauthorized repairs, modifications, or tampering.
  • Damage occurring after delivery due to handling, misuse, or external events.
  • Consumable parts and routine maintenance items.

These examples are general only. The actual exclusions will depend on the warranty applicable to the product. No exclusion in this policy applies where it would unlawfully restrict a customer’s rights.

6. How to Submit a Warranty Claim

If you believe your outboard motor has developed a problem covered by its warranty, please contact us as soon as reasonably possible.

To help us assess your claim, provide:

  1. Your name and contact information.
  2. Your order number or proof of purchase.
  3. The motor’s brand, model, and serial number, where available.
  4. The date the problem was first noticed.
  5. A clear description of the issue.
  6. Photographs, videos, maintenance records, or diagnostic information, where available.

Send your claim to sales@outboardmotorsforsale.ca or contact us by telephone at +1 236-232-5088.

We may request additional information or arrange an inspection before determining the appropriate next steps.

7. Inspection, Diagnosis, and Repairs

A warranty claim may require technical inspection or diagnosis by the manufacturer, warranty provider, or an appropriately qualified marine technician.

Please contact us before authorizing significant repairs or replacing components that may be relevant to a warranty claim. Unauthorized work may affect coverage under some warranties, subject to applicable law.

We will communicate the applicable process once the claim has been reviewed.

8. Warranty Remedies

Where a claim is approved, the available remedy will depend on the applicable warranty terms, the nature of the defect, product availability, and applicable law.

Depending on the circumstances, a remedy may include an authorized repair, replacement part, replacement product, refund, or another legally required solution.

No particular remedy is guaranteed unless it is specified in the applicable warranty or required by law.

9. Warranty Shipping and Service Costs

Responsibility for diagnostic fees, labour, shipping, transportation, and other service costs depends on the applicable warranty terms and legal requirements.

Before sending a motor or component for inspection or repair, customers should obtain instructions from our team or the relevant warranty provider.

Outboard motors can be heavy and may require specialist transportation. Do not ship a motor to an address unless the return or service destination has been confirmed.

10. Manufacturer Warranties

Where a manufacturer warranty applies, the manufacturer or its authorized service network may be responsible for administering the claim.

Customers may be required to provide proof of purchase, warranty registration details, maintenance records, or other documentation.

The availability of authorized service centres and the scope of manufacturer support may vary by brand and location. Please confirm these details before purchase if they are important to your decision.

11. Relationship to Returns and Refunds

This Warranty Policy should be read together with our Refund and Returns Policy, Terms & Conditions, and any product-specific warranty documentation.

A warranty claim and a request to return a product are different processes and may have different requirements.

Nothing in this policy prevents a customer from exercising applicable statutory rights concerning defective, misdescribed, or unsuitable goods where those rights are provided by law.

12. Limitation of Policy

This policy provides general information about warranty procedures. It does not create a warranty for a product unless that warranty is expressly offered in the applicable listing, written agreement, or warranty documentation.

Any limitations are subject to mandatory consumer protection laws and legal guarantees that cannot be excluded or restricted.

13. Changes to This Warranty Policy

We may update this policy to reflect changes to our warranty procedures, product offerings, or legal requirements.

The latest version will be published on this page with its updated date. Any changes will apply as permitted by law and will not remove rights already held by customers.

14. Contact Us

For questions about warranty coverage, product eligibility, or an existing claim, please contact:

OutboardMotorsForSale.ca
Address: 160 Hast Rd, Prince Rupert, BC V8H, Canada
Phone: +1 236-232-5088
Email: sales@outboardmotorsforsale.ca
Website: https://www.outboardmotorsforsale.ca/

Please include your order number and the motor’s model or serial number, where available, so we can assist you more efficiently.