Website: https://www.outboardmotorsforsale.ca/
Last Updated: October 16, 2026
At OutboardMotorsForSale.ca, we aim to make the delivery of your outboard motor as smooth and reliable as possible. This Shipping & Delivery Policy explains how orders are prepared, shipped, delivered, and handled if a delivery issue occurs.
1. Shipping Coverage
We offer shipping arrangements for outboard motors and related products to eligible destinations in Canada.
Shipping availability may depend on the product, its dimensions and weight, the delivery address, and the carrier’s service area. Some remote or difficult-to-access locations may require additional arrangements or incur additional charges.
Please contact our sales team to confirm delivery availability for your location before placing an order if you are unsure.
2. Shipping Costs
Shipping costs may vary depending on:
- The destination and delivery postal code.
- The size, weight, and quantity of the products ordered.
- The shipping method and carrier.
- Any special handling or delivery requirements.
Applicable shipping charges will be displayed at checkout or communicated in your written quotation before you complete your purchase.
If additional charges become necessary because of a change to the delivery address or special delivery requirements, we will communicate them for your approval where applicable.
3. Order Processing
Orders are prepared for shipment after payment has been received and verified, unless alternative written payment terms have been agreed upon.
Processing times may vary depending on product availability, order verification, preparation requirements, and shipping arrangements. Products requiring special handling or sourcing may take longer to prepare.
An order confirmation does not necessarily mean that the order has shipped. Where available, we will provide shipping confirmation once the order has been dispatched.
4. Estimated Delivery Times
Delivery times depend on the destination, carrier, shipping method, product availability, and any required handling arrangements.
Any delivery timeframe provided at checkout, in a quotation, or by our sales team should be treated as an estimate unless expressly confirmed as a guaranteed delivery date in writing.
Delays may occur due to weather conditions, carrier disruptions, remote-area transportation, customs procedures where applicable, or other circumstances beyond our reasonable control.
If we become aware of a significant delay affecting your order, we will make reasonable efforts to provide an update.
5. Shipping Methods and Carrier Selection
Depending on the product and destination, delivery may be arranged through a parcel carrier, freight company, or another suitable transportation provider.
Larger or heavier outboard motors may require freight shipping or special handling. The available delivery method will depend on the item’s specifications and the destination.
Where relevant, customers will be informed of delivery requirements before shipment.
6. Delivery Address and Customer Responsibilities
Customers are responsible for providing accurate and complete delivery information, including:
- Full recipient name and contact number.
- Complete street address and unit number, if applicable.
- City, province, and postal code.
- Any relevant access instructions or delivery restrictions.
Please review your delivery details carefully before submitting an order. Incorrect or incomplete information may cause delays, additional charges, or failed delivery attempts.
If you need to change your delivery address after placing an order, contact us as soon as possible. Changes may not be possible once the order has been dispatched.
7. Tracking and Delivery Updates
Where tracking is available, tracking details will be provided after dispatch or when supplied by the carrier.
Tracking information may take time to become active. Carrier updates and estimated arrival dates are managed by the carrier and may change during transit.
If tracking details are unavailable or your shipment appears delayed, contact our sales team for assistance.
8. Receiving Your Order
Please ensure that someone is available to receive the shipment when required by the carrier.
For freight deliveries, the customer may need to arrange suitable access, unloading equipment, or assistance, depending on the shipment and delivery service agreed upon. Any specific requirements or additional fees should be confirmed before dispatch.
If the delivery requires an appointment, signature, or other special arrangement, please follow the instructions provided by the carrier or our team.
9. Inspecting Your Shipment
Please inspect your package or shipment as soon as reasonably possible after delivery.
If you notice visible damage, missing items, or an apparent delivery discrepancy:
- Photograph the packaging and any visible damage before discarding packing materials.
- Record any visible damage or shortage on the carrier’s delivery documentation where possible.
- Keep the packaging and relevant shipping documents.
- Contact us promptly at sales@outboardmotorsforsale.ca, including your order number, a description of the issue, and supporting photographs.
Please do not dispose of damaged packaging or shipping materials until the matter has been reviewed.
10. Lost, Delayed, or Misdelivered Shipments
If your order has not arrived within the estimated delivery window, or tracking indicates a possible delivery problem, contact us so we can help investigate with the carrier.
We will make reasonable efforts to assist with shipment enquiries and claims. The resolution will depend on the circumstances, the carrier’s findings, the applicable order terms, and relevant legal requirements.
11. Failed Delivery and Returned Shipments
A shipment may be delayed or returned if the delivery address is incorrect, the recipient is unavailable when required, access is restricted, or the carrier cannot complete delivery.
If a shipment is returned because of incorrect information or circumstances within the customer’s control, additional shipping or redelivery charges may apply where permitted and disclosed.
We will contact the customer where appropriate to discuss the available next steps.
12. Order Cancellations and Returns
If you wish to cancel an order before shipment, contact our sales team as soon as possible. Cancellation may not be possible once an order has been dispatched or special arrangements have been made.
Returns, exchanges, and refunds are governed by our Refund and Returns Policy. Please review that policy before returning any product, and obtain return instructions from our team before shipping an item back.
13. International Shipping
International shipping, if available for a particular order, must be confirmed with our sales team before purchase.
Customers receiving shipments outside Canada may be responsible for applicable import duties, taxes, customs clearance fees, and compliance with local import requirements, where permitted by law and as disclosed before purchase.
14. Circumstances Beyond Our Control
Delivery may be affected by severe weather, natural disasters, transportation interruptions, labour disruptions, government restrictions, or other events beyond our reasonable control.
Where such circumstances affect an order, we will make reasonable efforts to communicate relevant updates and assist with available delivery arrangements.
Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable law.
15. Changes to This Policy
We may update this Shipping & Delivery Policy to reflect changes in our delivery arrangements, carrier services, business practices, or legal requirements. The latest version will be published on this page with its updated date.
16. Contact Us
For shipping estimates, delivery enquiries, tracking assistance, or questions about an existing order, contact us:
OutboardMotorsForSale.ca
Address: 160 Hast Rd, Prince Rupert, BC V8H, Canada
Phone: +1 236-232-5088
Email: sales@outboardmotorsforsale.ca
Website: https://www.outboardmotorsforsale.ca/
Our team will be happy to help you confirm delivery arrangements for your outboard motor.